For one of the world’s top consultancy firms, a briefing session was given about eBook production outsourcing to India and the Philippines. This included information about benchmarking (quality and pricing) of outsourcing companies and background about the decision making process of outsourcing or not. Relevant experience was used related to former conception and development of an outsourced R&D Information workflow service for R&D intensive industries, and earlier outsourcing projects in the Abstracting & Indexing (A&I) industry; and the set-up of a customer service help desk, a call centre and a dedicated sales team in Asia.
- For one of the world’s top Library Automation providers, an audit was undertaken to check the reliability of an existing software and services company in the Middle East with the ultimate goal of helping in the decision process of a future collaboration and agreement.
- For one of the world’s top medical aggregators, an audit was initiated which led to an improvement of the annual royalty payments and a one-off payment of a six-figure number.
- For a mid-size society publisher, pricing advice was given on the re-use of their journal metadata in an A&I database leading to a significant pricing proposal (and acceptance) to the database owner.
- For a mid-size STM publisher, advice was given on possible booth attendance at an European Medical Library Conference. Making use of in-depth knowledge on information and library conferences and their attendee profiles, the decision was taken not to attend.
- In preparing the documentation for the Google settlement case, possibilities were analysed to turn the situation into a positive solution by using the Google online system in an adequate way and as a result minimizing the effect of unfair competition.
- In analysing the reports of third party vendors from retail to complex Aggregated Database vendors, it was possible to advise sales representatives on potential direct sales to the academic and corporate segments.
- In keeping track of the type of purchased content and purchasing companies within the Rights and Permissions department, it was possible to gain insight on potential acquisition or takeover opportunities
- Directly following the acquisition process of a portfolio of academic journals one editor-in-chief claiming royalties on digital revenues of ‘his’ journal as well as pay per view sales, led to an in depth legal rights analysis of other takeover journals and provision of potential claims. This developed into a blueprint document for future takeovers.